Emergency Services

Mental Health Emergency: (888) 796-8226
or (888) 7-YOUCAN

Are you or someone you love having a mental health emergency?

Western Psychiatric Institute and Clinic (WPIC) of UPMC, in partnership with the DHS Office of Behavioral Health (OBH) and Community Care Behavioral Health, will begin the process of becoming the single provider of an expanded, comprehensive behavioral health crisis response service in Allegheny County (formerly ACES).

This network of services, named re:solve Crisis Network, will include telephone crisis services and mobile crisis services.

All residents of Allegheny County are eligible and can reach the re:solve Crisis Network 24 hours a day, 365 days a year by calling 1-888-7-YOUCAN (1-888-796-8226).

Help for everyone whether or not a person is receiving mental health services or whether or not they have insurance.

  • Round the clock service – even on holidays.
  • Crisis counseling and support over the phone by a trained counselor
  • Information about how to get needed services
  • Discuss whether the Mobile Crisis Intervention Team should be sent

Involuntary Commitment: (412) 350-4457
Answers 24 hours a day, every day

This number answers 24 hours a day, seven days a week and puts a person in touch with an Allegheny County Delegate who can authorize and coordinate involuntary Emergency Examination and Treatment (sometimes called a "302" after the section in the law) and who can provide information about ongoing services. Involuntary commitment is intended for individuals who are in imminent danger of harming themselves or others due to a serious mental illness.

Non-emergency behavioral health questions:
(412) 350-4456 or TTY/TDD (412) 350-3467

Call the number above for information about or referral to services available to adults, youth, children and families who have and/or who are in recovery from a mental illness or a serious emotional disturbance.

Between Monday and Friday from 8:30 a.m. to 4:30 p.m. Department of Human Services Staff will answer your call. During non-business hours an operator will answer your call. If it is an urgent or emergency matter they will have staff return your call as soon as is possible.

Warmline: (866) 661-WARM (9276)
Hours noon to 10:00 p.m. seven days a week

Would it help to talk to someone who has been where you are? This Warmline is for persons not in mental health crisis, but who could benefit from talking with someone who can relate personally to their situation.